Because we reserve time especially for you…
We accept Mastercard, Visa, Discover and American Express. A credit card is required to hold your appointment and will be charged in the event of late cancellation or a no show. Gratuities are customary.
Please turn cell phone on silent or vibrate once you enter the treatment room. This is especially required during eyelash enhancement services. Your eyes will be closed the entire time and you will not be able to answer the phone.
We suggest bringing a personal music player for use during your eyelash application. This is a relaxing, sleep inducing beauty treatment. Talking should be kept to a minimum as this procedure requires optimum precision. Relaxed facial muscles ensure maximum results at minimal time.
Our minimum age requirement for eyelash extension services is 18 years of age.
Our lash bar offers a soothing environment for all clients and staff. Keeping that as our focus; we do not allow babies or children under 13 years of age in the lounge. This policy is also for the safety of your children, our technicians and our clients as you are not able to attend to your children during your appointment. We cannot perform your procedure if you arrive with children. We also do not allow pets of any kind in our lash bar.This policy is strictly enforced. We respectfully request that guests of our clients to wait downstairs in the coffee shop due to the space restrictions of our lobby.
Because lashes require such gentle care and strict maintenance requirements, we are unable to guarantee your lashes. We regret that Individual Services, Promotional Services, Sale Services, or Gift Certificates purchased for yourself or for another individual are absolutely non-refundable. This applies to all services. We are unable to offer refunds on any services we have already executed. If you are unhappy with a service please contact us within 24 hours. All retail product purchases are final sale. On unopened items, we offer the option to exchange or receive a store credit.